Define the improvement
Identify the task and what a better result would mean for the business. That might be less rework, a shorter turnaround or a process that can handle greater demand.
Include the ongoing effort
Consider checking, maintenance and the consequences of mistakes alongside the cost of introducing the system.
Decide whether to trial it
A defined trial can provide evidence before a wider commitment. I can help you compare the options and assess whether an agent is suitable for the work.